DELHI DUTY FREE SERVICES PVT LTD

Delhi Duty Free Services PVT Ltd (DDFS) is a joint venture company between DIAL (Delhi International Airport Limited), IDFS (Indian Duty Free Services) and ARI (Aer Rianta International), and was awarded the concession to manage and operate the Duty Free Shops at Terminal 3, Indira Gandhi International Airport in Delhi . DDFS is the single largest duty free retail operator in India , T3 being 6 th largest terminal in the world with 34 million passenger handling capacity.

An overview of Our Shops

DEPARTURES

International departure shops are divided in to two areas by a main central walkway. Both areas are powerful and distinctive by their presence and presentation offering the best international brands - Grover, Archers, Baileys, Moet & Chandon, Bells, Clynelish, Teacher, Charles Heidsieck, Jim Beam, JW, Smirnoff, Chivas, Jacob'S Creek, Captain Morgan, The Balvenie

Liquor Tobacco & Confectionary

Core Category selection expected of a world class duty free, focusing on unique concepts and exclusives.

Uisge Beatha - The Uisge Beatha (Gaelic for “water of life”) an award winning malt whisky concept first introduced at the CTC-ARI shops in Cyprus continues its evolution. DDFS believes that Uisge Beatha has huge potential in India due to the popular following of the traditional whisky market already established.

UISGE BEATHA- The Ultimate “Malt Experience Zone”

Wines & Champagnes - A superb collection of both locally produced and international wines will be represented within the shop and subsequently extended to other areas as the category grows.

Humidor - A walk-in Humidor has been incorporated into both our departures and arrivals store forming excellent environment in which to select the finest premium cigars.

Confectionery Area - A representation of the big names in confectionary for both young and old. Cadbury's, Bassett's, Stimorol, Smarties, Nestle Swiss, Aero, Nesquik, Lion, After , Quality Street, Guylian, Mars, Bounty, Snickers, Mars, Twix, Celebrations, Krafts, Ferroro, Lir, Galaxy, Hershey etc.

Specialty Teas - We are proud to have a fine selection of Indian Teas from SANCHA whose teas are the preferred choice of the India 's elite and dignitaries, presented in a dedicated “destination” area and offering a unique collection of Gourmet teas and accessories.

Destination - The destination area “discover India ” will focus on a balanced mixture product from teas, (see specialty teas) gifts, foods, spices and all the wonderful flavors that India has to offer. We work closely with suppliers to bring a real sense of place to “discover India ” offer. Tasting and interactive selling techniques will add a unique local feel to the area.

Perfume & Cosmetics - We show case the world's finest global and regional brands in an interactive and highly service oriented atmosphere expected within an international duty free environment, including all the big names. Our partners have long realized the potential in India and will now have the stage in order to present their brands in line with their own vision. Training continues to be to paramount in all areas of the business not least here where all BA's undergo dedicated DDFS training course which is further enhanced by the brands with specific product training. Brands - Dior, Chanel, Clarins, Guerlain, Kama Ayurveda, Givenchy, Dior, Chanel, Boss, D & G, Dunhill, Escada, Gucci, Hugo, Lacoste, Tommy DKNY, Clarins, CK, Davidoff, Chloe etc.

Specialty Fashion area at Departure-

DDFS will introduce a range of Fashion and accessories within modern and spacious 280m² environments presenting a complete range from Hugo Boss, Mont Blanc , Samsonite Black, Swarovski and MCM.

ARRIVALS

DDFS continues to work hard to ensure continuity in supply, range and service upon arrival. Customers realize that products are consistently available at the right price (internationally benchmarked) upon Arrival at Delhi , and that they need to shop at their place of origin upon arrival.

Left side Shops - We will be targeting more affluent passengers with a more premium collection offer of Perfumes, Cosmetics, Premium Liquor, Cigar and Confectionery.

Right Side Shops - We have recognized and catered the high volume spending customer by creating a retail environment that is appealing in terms of value and core categories, purchases without compromising the overall design look and feel of the shop.

LAST MINUTE PIER SHOP

For the convenience of the passengers a last chance to collect their Duty Free items if they have not already done so, we have come up with the concept of Last Minute Pier Shop, which offers a selection of the top sellers in liquor, tobacco, confectionery, perfumes and cosmetics.

DDF can promise for a “LUXURIERIES & ULTIMATE” shopping experience for the customer's one which is unparalleled anywhere in the world with wide range of Indian & International products.

Other than the range, a great ambience acts as an important factor to enhance the shopping experience, with good visual displays all around, 32 LCD screens showcasing the brand promotions, blinking floor, a g ood layout and illumination.

Excellent customer service and attractive promotions and offers add to the overall shopping experience of the traveler.